Servicing is NOT just a recommendation, it’s a requirement for most heat pump warranties.
Why does servicing matter?
- Maintain energy efficiency & lower bills
- Extend the lifespan of your heat pump
- Comply with manufacturer warranty terms
- Prevent costly breakdowns
What's included in your service?
Heat pump service – £150 + VAT
- Outdoor unit inspection and cleaning (fan, coil fins, condensate drain, etc.)
Internal system checks (filters, controller, fault codes, pressure, thermostat)
Pipework and insulation review
Energy efficiency advice tailored to your system
- Outdoor unit inspection and cleaning (fan, coil fins, condensate drain, etc.)
Internal system checks (filters, controller, fault codes, pressure, thermostat)
Pipework and insulation review
Energy efficiency advice tailored to your system
Don't forget about your cylinder!
Optional Cylinder Service – £20 + VAT
Can only be booked alongside a heat pump service. Includes:
Visual inspection of the hot water cylinder
Expansion vessel check
Safety valves, thermostat, tundish, and pressure relief valve checks
Don't forget about your cylinder!
Optional Cylinder Service – £20 + VAT
Can only be booked alongside a heat pump service. Includes:
Visual inspection of the hot water cylinder
Expansion vessel check
Safety valves, thermostat, tundish, and pressure relief valve checks
What's not included?
Replacement parts or repairs
Other heating appliances (e.g., gas boiler, radiators)
Pre-existing faults or non-compliant systems
Systems affected by external damage or third-party work
"Your engineer was brilliant and carried out a high standard job. Very pleased with the service and the system of emailing the paperwork across is much easier than filling a book in. Diolch yn fawr!"

















Need Help first?
Find everything you need to know about Air Source Heat Pumps.
Need Help first?
Find everything you need to know about Air Source Heat Pumps.
Don't take it from us!
We abseiled down the Marquess Tower!
On May 17th, some of our brave staff members will be taking part in the Anglesey Abseil for Hope House Ty Gobaith.